Ecobee really wants you to use Eco+. Thank you for understanding. Automatically adjusts the temperature for energy savings when you leave home and restores your comfort settings when you return. However, this means there's zero temperature control while I'm gone. However, the thermostat I installed recently -- the popular Ecobee3 -- suffers from one glaring flaw that almost made me return it. User account menu. Discussion threads can be closed at any time at our discretion. We delete comments that violate our policy, which we encourage you to read. Just got my Ecobee3 last week. Shop All ecobee. 1 Review Your Ecobee and HomeKit Network Settings. Amazon Alexa. After tapping save you'll be brought to the schedule to adjust when this setting is active. Close. I do want bedrooms averaging during Sleep when they are used. Note: If anyone else has experienced this and/or has a solution, I'd love to hear it because I can't find anyone else who has these issues. A smart thermostat can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. Compatible with most HVAC systems. Out of the box, the Ecobee does one thing very, very wrong. Once we hear anything back from google, We'll share the same once we get have any updates. Any suggestions? Then select Settings. How Ecobee Sensors Work. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. Thanks again! Removed and re-added them again, and it worked for just the downstairs. New comments cannot be posted and votes cannot be cast. Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. guys, looking to switch out my Lennox iComfort Thermostat (the old, non-WiFi model) with either an Ecobee3 or Nest (or maybe Honeywell). If your ecobee is paired with HomeKit but isn't responding when you issue a command through the Home app, there are a few things to consider: If are connecting with an ecobee3, ecobee3 lite, or an ecobee4 and you have a dual-band network, be sure to select the 2.4Ghz network from the list. Log In Sign Up. Agreed. I'm enjoying it. Select the Comfort Setting you wish to customize. ecobee thermostats work seamlessly with Apple HomeKit on all iOS devices including Apple Watch, and leading smart home ecosystems including the Google Assistant. I have a schedule set with 5 total comfort settings in use. EASY but not perfect : Remove the ecobee remote sensors from ALL the Confort Settings on the Ecobee, you only keep the main Thermostat. The step-by-step guide on our mobile app and free expert support make it easy.Smarter comfort – your ecobee understands your local weather, schedule and desired comfort settings, to ensure your home is at the right temperature at the right time I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. If I go back in … Press J to jump to the feed. © 2021 CNET, A RED VENTURES COMPANY. My fan is pretty quite so it isn't an annoyance when it turns on but I can see why a noisy fan would be an annoyance. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. Version History. A subreddit for ecobee and all their smart home products. Controlling VR with my mind: NextMind's dev kit shows me a strange new world, Galaxy S21 vs. S20 vs. S20 FE vs. Now, my Google Home simply says something to the effect of, "sorry, I can't help with that" when executing that part of the routine. Tap Comfort Settings. Also, like most programmable thermostats, I could raise or lower the temperature setting temporarily, where it would stay until the next programmed change. My Away and sleep comfort settings are fine, but when it comes to my Home setting is where I … Problem. Stay in-the-know . Everything should go back to normal. I'm sorry that google integration is still not working due to changes made by Google. Tap the temperature controls to open them. Add Poll on controller to grab all current settings, and query to just report the currently known drivers values to the isy. You can also do this on the Ecobee itself by selecting Main Menu > Settings > Preferences, then tapping Hold action. They keep you comfortable while saving you money. When I go into the Home comfort setting and hangs it to 72 heat and 74 cool, and hit Save. But just like you I am still a customer. • Modify comfort settings on the go • Easily switch HVAC system modes from anywhere Because we never take our users’ feedback for granted, we want more of your thoughts. Posted by 3 years ago. After placing a sensor in each room, the smart sensors will measure that specific area’s temperature. Again, I don't know what could've possibly changed google-side to break this. Archived. Configure Schedules and Comfort Settings. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. We’ve been fans of Ecobee’s thermostats for years, but this outage map suggests a lot of server troubles this winter. ecobee thermostats work with radiant heating systems, multistage, and dual-fuel heat … My setup is the Ecobee is in my dining room, one sensor in the living room (same floor) one sensor in the basement (media room) and one sensor on the top floor in my bedroom. ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. Detects which rooms are in use and adjusts the temperature accordingly for comfort in those spaces. I got the Prime Day deal with 3 sensors. Hi all I have an ecobee4 and smartthings. [/quote] Then it defeats the purpose. In this version, we update the app icon and include … As we mentioned before, Our developers have reached out to Google's developers for a potential fix, but I have not heard of any updates as of yet. Bring your home together with contact sensors that work with ecobee Haven home monitoring (subscription required) to send entry and occupancy alerts without obstructing family life. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. I just recently got my Ecobee installed in my new house and have been working through all the settings to get it set up the way I want. The connection with Google has been broken for months. Note 20 specs compared: All of Samsung's updates, Discuss: Fix the Ecobee smart thermostat's most annoying feature. Ecobee thermostats require a Wi-Fi connection to allow remote access control via the mobile app or web portal. If it is, remove your devices and ecobee from your Linked Services in the SmartThings app’s settings before re-adding. The ecobee Smart Thermostat is a simple, stylish way to control your heating and cooling throughout your home. In this HVAC Thermostat Video we go over what to do if your thermostat is blank or not working. Schedule a Vacation Mode in Advance. 1. Makes no sense. With the newer Ecobee Plus skill, you have to add “ask Ecobee” in front of your voice commands, so it would be “Alexa, ask Ecobee to set the thermostat to 75”. Current wiring is an R, C, and an i+ and i-. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to turn on, click without turning on, or reboot constantly. Up until today, I have been happy with the IFTTT/Life360 solution for geofencing when multiple location devices (such as our phones) all leave and return. Will try tonight! This workaround may work for daytime (if you choose not to care about temperatures in non-participating room during Away). What’s New. smartbuildings@ecobee.com. How to Access & Adjust Comfort Settings. Sleep Mode is set around when you usually fall asleep and adjusts according to the temperature you like your room throughout the night. I've tried unlinking/relinking the account from Google Home, and unmounting/remounting the thermostat. The next part of the schedule are your Comfort Settings. Each on/off option has its own screen, so you may need to tediously flip in and out of every screen to turn them all off. [/quote] Same goes with sleep. If you change your comfort settings (setpoints or fan settings) at the ecobee portal , you don’t need to change your CoRE/webCoRE script. Out of the box, the Ecobee doesn't work that way. Your thoughts? Seamless setup. To clarify, my previous thermostat was also "smart," but it was very old and needed replacing for reasons I won't bore you with. The ecobee approach on the fan isn't as flexible as it could be. I am not trying to reinvent the wheel in controlling my Ecobee5 thermostat. So yes it looks like there is a permanent hold but more strange is the fact that the temperature range setup in Home app are not being applied to the thermostat and the furnace isn’t even turning on unless I release the hold - I don’t mind completely forgoing using Ecobee Comfort settings if this would at least work. To do this, you’ll need to customize your Ecobee’s Comfort Settings and picking which sensor(s) to use for each Comfort Setting. This is a sign that your Ecobee just needs to be reset. Basic Functionality The Awair-Ecobee integration allows your HVAC fan circulation system to be triggered by your indoor air quality. Click here for a detailed description of the feature. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Schedules and Comfort Settings Your ecobee Smart Thermostat uses different 'Comfort settings' that specify what temperatures to maintain while you are Home, Away, or Sleeping. Version 2.13.0. To set your Ecobee fan to Comfort Mode: Go to the main menu. However, I left the other day and none of the sensors had detected occupancy for over 4 hrs but the Away comfort setting did not activate. Be respectful, keep it civil and stay on topic. Do not add that sensor to the sleep comfort setting. To do this, just go into the Comfort Settings and choose the participating sensors that you want to use. Press question mark to learn the rest of the keyboard shortcuts. I tried to use other Ecobee/Smartthing Connections, and did not have as much success as I have had with this version. Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. Jun 1, 2020. Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. Our first step was to contact ecobee support. The Google routines still work to turn off the thermostat altogether when I leave and have it set to heat-cool when I return. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. Support. Edit: just saw someone a few days ago on an older thread says it's working now. Every smart sensor can be paired with your Ecobee thermostat. Keep waiting for an update. Comfort Settings of Away, Home and Sleep work fine, but custom Comfort Settings are not being updated on the thermostat. Samsung SmartThings. Here's how to make it right. To avoid this, your ecobee makes the transition from one Comfort Setting to the next, gradually. Makes for a terrible sleep. But it does not work during Sleep setting. That's why, recently, I awoke feeling like I was sleeping in a sauna. Ecobee Comfort Settings no longer working with Google Home / Google Assistant. They asked for permission to access our account, which we granted, and 45 hours later we received this response, “At 9.40 pm yesterday it was call for cooling because this is going to pre-run the cooling before the next schedule starts. ALL RIGHTS RESERVED. Removed and re-added again, and it stopped working completely. It was a few days later when we finally decided that ecobee wasn’t working. Google Assistant. Thank you for contacting ecobee Support. Ecobee is a smaller company than Google-backed Nest, but that’s no reason for this many outage reports. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. If This Then That. Receive alerts when doors, windows, or cabinets with SmartSensor are opened or closed. Flair will assume this … They’re not on the ecobee compatibility chart and I suspect I’d get a faster answer from you guys than ecobee. I'm sorry that google integration is still not working due to changes made by Google. All the while, it is able to work with any other command, other than changing the comfort setting. Now a part of eco+, Smart Home & Away detects when you’re away faster than before, making your home more efficient. Why is my Ecobee showing question marks? Fast, easy installation – install your ecobee in 30 minutes or less. Good news: after a lot of investigation and some hard work, I found a workaround to those issues. For example, during the day, I want to use the Ecobee’s sensor right on the thermostat itself, which is located downstairs. Can't save comfort settings. I got the same thing. To adjust this setting, go to MAIN MENU > COMFORT SETTINGS > select your desired Comfort Setting. The orange number is the heat setting, and the blue number is the cool setting. I had them integrated just fine. Working hand-in-hand with your Comfort Settings, Follow Me mode allows you to target comfort where it matters most. Fix another issue found when Ecobee servers are not responding. The comfort settings are one of the many features than can be accessible through the ecobee APIs, and is one of the many advantages of the Ecobee thermostat over Nest and other smart thermostats on the ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. This tells your ecobee what temperature you want your home to be during your Activities. 1. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. They work in tandem with the 'Schedule' that you've defined to help it determine which Comfort setting it should be using at any given time throughout the day. I'm having a problem with my Ecobee3. Then go to Manage HomeKit. With this broken, it nullifies a lot of the usefulness of these thermostats, and makes me seriously consider selling them and replacing them with something like Honeywells. Hi All, I am new to Ecobee. RELATED: How to Schedule Your Ecobee to Go Into Vacation Mode. Because each Comfort Setting might have an entirely different mixture of participating sensors, a sudden change from one Comfort Setting to another could result in a rapid rise or drop in average temperature. I have a schedule set with 5 total comfort settings in use. 2.0.30: JimBo. It’s kind of annoying, so it would be wise to install the other skill as well. That all said, I think what someone else may have already stated, you can achieve something closer to what you want with more comfort settings. Feature Friday: Sensor Participation by Andrew Newton on June 12, 2015. ecobee3 works with wireless remote sensors to measure temperature and occupancy in multiple rooms and make smarter heating and cooling decisions for you. Set it to Until next activity and you're done! One issue I seem to be running into is my comfort settings. SmartThermostat with voice control: Take your home comfort to new levels. The name you put into the config on the Ecobee site is just a friendly name for â ¦ Must be recognizing the wall as a person and not going into standby. Does anybody know what these might be equivalent to? To connect your Ecobee thermostat to your Wi-Fi network: From the Home screen, press Menu. Adjust to the desired temperature, then tap Save. For example, if it's a particularly cold day, I might bump the heat up a couple degrees -- but I expect it to drop back to 66 at 10 p.m., which is what the thermostat is programmed to do. Follow Me . These sensors can tell you if, for example, your living room is a comfortable 70-75 degrees Fahrenheit while your garage is scorching hot! 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. If your ecobee device or app is not responding as expected, visit us using the Contact the Manufacturer button below. Go to Wi-Fi. My take: It should be set this way by default. Hope they fix this. Make sure Wi-Fi Radio is … Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. I removed the device on the app. What Google change would have broken this feature. Now, the smartthings app stopped being able to control the ecobee4. To disable Eco+ settings, select Eco+, then select each of the four options you want to disable. Fix for Hold Type names in Climate Control program action. Wake up your ecobee Smart Thermostat, then tap Menu. They’re above schedules, comfort settings, and everything else. Confirm that your device is working correctly in the ecobee app. However, the newer skill allows you to do a lot of cool things. Can't save comfort settings. Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. Now close the Settings window. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. The key thing to understand is that, like any number of programmable thermostats, it allowed me to set different temperatures for daytime, nighttime, weekends, etc. Apple HomeKit . We update the app regularly to ensure the best experience for you. We’re disappointed and hope Ecobee is making investments in … I currently run 4 comfort settings during the week, Morning, Away, Home, Night, and two on the weekend, Home and Night. Smart Home & Away automatically adjusting the temperature for energy savings when it detects you're not home, and quickly restores your comfort settings when you come back. When you make a manual temperature change, it stays that way until you clear it. For me, I removed and re-added the commands to my routine, and it started working for just the upstairs. Updates that paint a picture. This process usually takes about 30 minutes. Total Home Comfort and Security Bundle. Hit Comfort Settings. We are trying our best to get this integration working again. I love everything about it and how it is connecting with my set-up. From there, you can customize the schedule and have a Comfort Setting begin at a specific time each day. We do care about our customers. Just echoing what you have said. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. In Away Mode, Ecobee the thermostat will set the temperature to be the most cost-saving, depending on the weather. I hadn't realized the thermostat hadn't reverted to my schedule, so it was a full 8 degrees warmer than I'm used to. Essentially, Comfort Settings are a predefined heat/cool setting that can be applied to a specific period of a day. To whom it may concern (i.e., My ecobee device users): Just to let you know, there has been some issues with MyEcobeeDevice since some API changes at ecobee (and there were some weird behavior at ST too), so the code that you’re using will not work in the long term. With Follow Me enabled, your thermostat's built-in occupancy sensor and your SmartSensor(s) detect which rooms you and your family are in and your ecobee thermostat sets your home's temperature to prioritize comfort in those rooms. Turn it off, wait a few minutes, and then turn it back on again. Worked before though. 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The best experience for you running into is my Comfort Settings are a predefined heat/cool setting that can paired! Respectful, keep it civil and stay on topic > Hold Action, then select each of box. Indoor air quality ecobee fan to Comfort Mode: go to the main Menu Comfort. Setting that can be closed at any time at our discretion this setting is active you ’ disappointed... Ecobee fan to Comfort Mode: go to main Menu responding as expected, us... Installation – install your ecobee thermostat to your Wi-Fi network: from the wifi s no reason for this outage. Sign that your device is working ecobee comfort settings not working in the ecobee smart thermostat, tap... Same once we hear anything back from Google Home, and it worked for just the downstairs:. Work seamlessly with Apple HomeKit on all iOS devices including Apple Watch, and leading Home...