On the SYNC screen, press the Phone button. You don't have to disconnect the battery, you just have to to a Master Reset from within the Sync menus (which I think is a different option from resetting to defaults). Ford Forum is a community to discuss all things Ford. The Sync is totally inoperable at this point, as user above experiences, there is … The phone is paired properly with the Sync system and handsfree phone calls work fine. Once I found a nice gentleman to jump my battery, I realized that the phone function no longer works. when i pull the paddle the screen shows the words voice activate but doesn't say anything and won't let me voice any commands. Come join the discussion about SVT performance, modifications, classifieds, troubleshooting, maintenance, and more! All I get on the phone is the spinning wheel. Manually connect SYNC with the phone. Sync is not working in my car so I can't play any music from my phone. I drive a Ford Explorer 2015 XLT. Weird problem started a couple days ago, no voice commands are working. 2016 F150. couldn't find any sync troubleshooting threads. Doing a Ford Sync Master Reset 1. I just experienced the same issue. Step 1 To do it, first of all, go near to your Ford car and unlock your phone. Disconnect your phone or device from the USB port. Check out our discussions on the Ford Escape, Mustang, Edge, F-150, Raptor, Explorer, Focus, Fusion, Fiesta and more! ... A/Z Plan pricing information is not available on all Ford websites. My phone stopped connecting by Bluetooth two days ago. Lounge: Samsung LE46A686, Sony BDP-S350, Windows 7 HTPC, Xbox 360 Elite, Nakamichi AV1/AVP1, B&W 684, B&W 686, B&W HTM62, BK XLS200 , Study: KRK RP5, KRK RP10S, EMU1616M , Snug: B&W 685, Yamaha RX-V765 What could be going on? The phone softkey does nothing, nor does the one on the steering wheel. The SYNC screen will display either: ... Tell us why it wasn't helpful and we'll work on making it better: Didn't apply to my vehicle. ® By accessing Waze through SYNC 3 AppLink, you can collaborate with other users, outsmarting traffic by sharing information to get the best routes, and receive real-time alerts about accidents, road hazards and traffic jams. Out of the blue phone will not pair with Sync. I ran into a similar problem a few weeks ago. I knew the problem was with the car because my phone was still connecting to other devices and my ipad would also not connect to sync. Average failure mileage is 4,150 miles. For a better experience, please enable JavaScript in your browser before proceeding. When I hit that, it says it's searching my phone for apps, then returns 'no apps found'. I've had the same thing happen twice. Hard reset the phone. JavaScript is disabled. Last night when I called my gf on sync it was working perfectly fine but I was going to work to make a phone call it wouldnt turn on. A forum community dedicated to Ford Focus owners and enthusiasts. In addition, some vehicles, trims or options you select may not … SYNC makes it easy to connect to your music and entertainment wherever you travel. Sometimes, opening the door and letting the Sync screen turn itself off works, but often it does not. All SYNC related functions ceased to function a couple days ago. Check your owners manual for the correct SYNC fuse. Crap really! This problem occurs with many people and there are many reasons why Bluetooth and Ford SYNC are not working with each other in a proper manner. No phone, no music, nothing. I found this information in another thread where a Ford rep replied with the advice, as well as Jeffero28's reply. Restarted phone. Hello, I have a 2012 F250 with the standard radio, no NAV and SYNC. Turned truck off, restarted. I called Ford and they wanted me to try steps for a soft reset as it may have been a software issue. went to dealer they will charge $115 + tax to do update, tried doing update myself it will not work. Terry Y. April 10, 2020 81 Views 2 Answers Joe S. answered on April 13, 2020 Press the phone button > scroll to system settings > press ok > scroll to connect bluetooth device > press ok > scroll to [select your phone] > press ok. ... find your phone's bluetooth menu > tap sync to connect. Thanks in advance. It was disconnected overnight. Sometimes they don't not work with a direct push yet pushing on the edge of the button does work. When I insert the USB and press the phone button, return, install application, etc, it says no file found, though I can see the files. I spent several weeks with the new SYNC update no problem, suddenly the voice commands weren't working and it was unable to stream Bluetooth music (even if I manually selected the input). When I checked with my VIN, it told me this on the Ford site: Thanks for updating the forum , might help others . I press the Apps button and the screen I get has a selection for Sirius travel link and another button 'Find mobile apps'. The phone button on the radio doesn't work either, which is probably related to this. It will be at the bottom of the menu. For a better experience, please enable JavaScript in your browser before proceeding. It does not bring up the screen to pair my phone, I took it to a dealer and they insisted I leave my phone with them for 4 hours while they figure it out....that is not going to happen as my phone has all my personal information in it. The USB port and Aux port also no longer work, I believe that is related to the media not working. Cant use bluetooth. Could this be a fuse … read more I've tried to perform a master reset but it I can't access the options when I can even start sync up. The phone button in by 2010 Ford Fusion does not work. Ford says that the issues i am seeing the iPhone, Verizon when phone messes up says Apple, when Ford sync does not work, then it is the iPhone again. OUCH! I've restarted phone. Everything was working just fine, then a few days ago I noticed that my phone was no longer automatically connecting to the bluetooth. Press the Phone button > scroll to System Settings > Press OK > scroll to Bluetooth Devices > Press OK > select Off > select On If this does not work, continue to steps 3 and 4. DJ8418 wrote:I have a 2009 Flex Limited with Navigation with SYNC. But this time sync microphone would not even work and going to connect bluetooth via dash buttons would only give me the "connect" 2 seconds wait "bluetooth media disconnected". It seems like it has bit the dust. Thank you for the suggestion, unfortunately it did not solve the issue. ... Not working in Ford Focus with Sync 3 + Pixel 3.. TIA iPhone 6 with all updates. 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