In some states, landlords must offer to perform a "pre-move-out inspection," which gives tenants notice of–and time to fix–damage or uncleanliness, thus avoiding a deduction. For example, state law might say that a landlord has to provide whatever security-deposit refund is due within 30 days of the tenant moving out and include a full accounting of the reasons for any deductions. Authorised and regulated by the Financial Conduct Authority, take court action to get your deposit back. In many jurisdictions, if a landlord does not return all of your security deposit, or returns a portion of the security deposit without a written explanation of everything that was deducted for you may be able to sue. The best way a tenant can protect themselves from unfair or incorrect deposit deductions is to ensure a check-in and check-out inventory is completed, detailing in words and pictures the state of the property. Agents/landlords then refuse to return the deposit until students agree to these unfair charges. Any deductions that have taken from the security deposit. 0000191051 00000 n There have, however, been laws put into place to stop rogue landlords unfairly deducting money from the deposit. Please can anyone help and apologies in advance for the long thread! 24 May 2012 15:37 PM Bognor Regis 24/05/2012. If you feel that you have been unfairly charged all or part of your security deposit, you will want to know your rights. 0000001739 00000 n Consequently, because there was no inventory (if they say they have one, ask to see it!) Dispute all deductions and go to arbitration via the deposit … This should be done by an independent video inventory company. Here is a shortlist of documents you need to keep and protect: 1. Proof of payment and deposit; 3. © 2021 Shelter, the National Campaign for Homeless People Limited The deposit gives a level of protection to landlords and means that should the tenant breach the terms of the Tenancy Agreement (like causing damage or not paying rent) then you can make appropriate deductions from the deposit. You usually only have one chance to submit your evidence. When renting out a property, most landlords choose to take a deposit from their tenant prior to the tenancy starting. Don't remove items from the property without your landlord's written permission even if they're broken or you don't use them. Examples of landlord unfair deposit deductions. There is no further review process. It also found that landlords most commonly make deductions as a result of outstanding rent (70%), closely followed by cleaning costs (69%). This should include a tenancy agreement, check in/out reports, photographs and any documents relevant to the dispute that support the claim. We also provide fair adjudication for disputes that arise over the deductions from the tenancy deposits that we protect. The security deposit at no time does the security deposit belong to the landlord. 0000088959 00000 n Deposit disputes can occur for a number of different reasons. If they attempt to force you to pay an unfair amount for minor problems, you may have legal rights to fight the charges. 0000072490 00000 n If you can’t agree on any proposed deposit deductions In this blog we look at the topic of what a landlord can deduct from a tenant’s deposit. Any amount above this will be a . Unfair deposit deductions Announcements. It usually takes at least 1 month for a decision and it could be longer. By law all landlords and letting agents must protect their tenant’s deposit with a government authorised tenancy deposit protection scheme, such as mydeposits. These deductions usually come in the form of over-inflated cleaning/repair costs, or other costs the landlord should be covering. Set out your evidence and the reasons you don't agree with deductions from your deposit in writing. Any tenancy deposit deductions you take for damage must consider fair wear and tear and whether a repair or replacement is the most appropriate remedy for the item. 0000004638 00000 n It is important to know a few fundamental principles: You should leave a property in the same standard of cleanliness at the end of the tenancy as it … 0000152733 00000 n The fee of 25% applies to the amount by which Initial deposit deductions are reduced. One of the tenants, Ed Straw, disputed the tenancy deposit deductions and took Digs to court, using photographic evidence to support the case. Providing written notice to both the new owner and to the tenant of: The amount of security deposit. The security deposit is meant to be used for repairs only in extreme cases. When landlords deduct from your deposit, they will typically include an itemized statement explaining how the deposit was applied. 60 Days: A landlord could have longer to return a tenant’s security deposit if a longer length of time is specified as a clause in the lease agreement.However, the maximum amount of time a landlord has to return the deposit is 60 days. Check the scheme's online information about evidence and time limits before you start. Strictly speaking, landlords and letting agents can make deductions only up to the total amount of a tenant's deposit but Jessica's have added an … It is the landlord's duty to keep a rented property maintained and in a condition that is suitable for human habitation. If your landlord is overcharging you or is claiming improper deductions from your security deposit, use this free sample letter below. 0000152772 00000 n We understand that during relocation, tenants usually don’t have time & necessary knowledge to manage the deposit dispute and we are ready to … Your tenancy deposit hasn't been paid into a deposit scheme. Unfair deductions from deposit. Security Deposit Accounting With Landlord Studio. When disputing the deductions, make sure you: Highlight the deductions – The landlord will have provided a list of deductions he/she made on your security deposit. Some 20% of tenants who have lost a part or the entirety of their deposit feel the deduction has been unfair. The Letting Agents have taken far too long in sorting this out and returning your deposit. The majority of tenants – 65% – say that deductions from their deposits were taken unfairly, with 16% claiming that deductions were made without any reason being offered. That protects the landlord from subsequent claims that the damage was caused by a previous tenant. The more accurate you can be now, the fewer surprised tenants you’ll deal with later. If TenancyGuru can reduce the deductions to £400, they will charge 25% of £600 (£1,000 – £400) they reduced by, which amounts to £150. Strictly speaking, landlords and letting agents can make deductions only up to the total amount of a tenant's deposit but Jessica's have added an … If you disagree with damages claimed against your security deposit, you need to write a letter to landlord to dispute damages claimed within 7 days.. While you can copy this list wholesale, we recommend paying attention to your own local market. Taxes . Maybe your landlord will let you do some additional cleaning, rather … 0000038843 00000 n You may need to take court action to get your deposit back if either: it's protected but your landlord won't use the scheme's dispute service, it doesn't need to be protected but the landlord won't return it. tenancy deposit schemes. Copy of the tenancy agreement; 2. Reasons why the deductions are inaccurate or unfair; A list of attached documents proving your case; Your contact information, in case the landlord has questions. Additionally, the landlord could be subject to a civil suit for an unfair business practice. Often, security deposit laws also specify how and when landlords must return tenant deposits. The Landlord has to prove the condition of the property before you moved in with Photos or better still video of the property and a written report which you have seen and signed. The findings, in a survey by digital inventory company Imfuna, found that on average, tenants have 80% of their deposits returned. Bognor Regis 24/05/2012. Any deposit you request must usually be protected in one of the three Government backed . Hi - no wonder you're irate! You can deduct your property taxes, real estate taxes, and sales tax on business-related items that are not considered depreciable for the year.You can deduct fees for tax advice and the preparation of tax forms related to your rental real estate property. Very often, at the end of the tenancy, Landlords & Agents propose unreasonable and/or unfairly priced deductions from tenants’ security deposit. The tenant can dispute any disagreements over proposed deductions with their deposit protection provider if they feel that the deductions are unfair or unreasonable. 0000021753 00000 n Each scheme has a free dispute resolution service which you and your landlord can choose to use if you can't agree over the return of your deposit. The findings, in a survey by digital inventory company Imfuna, found that on average, tenants have 80% of their deposits returned. If the tenant broke any of the terms of the lease, the landlord will keep all or part of the deposit to cover his expenses. Alternative Dispute Resolution (ADR) If an agreement between landlord and tenant cannot be reached regarding the deposit, either party can request for ADR. In fact, whilst cleaning standards can be subjective, it is the most common claim made by a landlord for a deduction from the deposit. Where the landlord deducts money from the deposit, or fails to return it at all, the tenants legal rights are as follows. 0000002580 00000 n Tenants complain about unfair deposit deductions! Crazy Deductions! If your tenant owes more than the deposit amount, you can take legal action, and a court can order them to pay the full amount back. 0000139669 00000 n Any Amount of Unpaid Rent A Landlord is allowed to take a tenant to court if the amount of rent owed is higher than the amount of the deposit. 0000148517 00000 n 0000121800 00000 n There have, however, been laws put into place to stop rogue landlords unfairly deducting money from the deposit. including unfair terms in a tenancy agreement or harassment etc.) Many landlords prefer to deduct money from the deposit rather than serve their tenant with a Section 21 eviction notice. If you are a tenant who feels that tenancy deposit deductions proposed by the landlord are unfair and excessive but do not have time, expertise and energy to deal with it, you can get a professional to do it for you. You can claim compensation if your landlord has broken deposit protection rules. When it comes to disputes between landlords and tenants one of the most common types of disagreement is whether a tenant should get their deposit back at the end of the tenancy and what deductions a landlord can make from the deposit. In fact, whilst cleaning standards can be subjective, it is the most common claim made by a landlord for a deduction from the deposit. Only a handful of tenants found time and motivation to challenge unfair tenancy deposit deductions. 971 0 obj <> endobj xref 971 30 0000000016 00000 n to Dispute Damages Claimed. Find out more, View our coronavirus (COVID-19) housing advice. It is important to know a few fundamental principles: You should leave a property in the same standard of cleanliness at the end of the tenancy as it was at the start of the tenancy. Keep copies for yourself and get proof that they were received if you can. At the end of your tenancy if you and your landlord have agreed on an amount you will get back, this must be returned to you within 10 days of this agreement. If you disagree with your landlord on the amount to be returned to you and believe the reasoning to be unfair or unlawful each tenancy deposit scheme offers a free dispute service. 0000003037 00000 n Use Shelter's template letter to challenge deductions from your deposit. The scheme looks at all the evidence to decide how much of the deposit should be returned to you. Cookies Shelter’s site uses cookies. The Landlord’s Itemized Security Deposit Deductions List. 0000137491 00000 n Tenancy Deposit Schemes are being ignored. the landlord keeps all or part of the deposit, stating that the place was left damaged or dirty, and the tenant is furious, claiming the landlord is illegally withholding the deposit. Tenancy Deposit Scheme • Deposits paid after 6th April 2007 are protected by the Tenancy Deposit Scheme, a statutory arrangement imposed by the Housing Act 2004. 0000003151 00000 n Since April 2006, landlords have been legally bound to put their tenants’ deposit into one of the three tenancy deposit protection schemes (TDPs), which are backed by the government in the UK. The majority of tenants – 65% – say that deductions from their deposits were taken unfairly, with 16% claiming that deductions were made without any reason being offered. is £50,000 or greater the tenancy deposit is capped six weeks’ rent. What Is Ordinary Wear and Tear? The agent claimed that the tenancy deposit deductions were for cleaning and a full repaint of the property. Tenants complain about unfair deposit deductions! What CAN a landlord make deductions for? Your deposit should be protected with a deposit protection scheme if you have an assured shorthold tenancy. prohibited payment. For the 30-day timeline that the landlord has to return the balance of the security deposit and/or itemization of damages, does the landlord just have to prove that the security deposit was dispatched to the tenant (mailed, faxed, etc.) Transfer the security deposit, minus deductions, to the new owner.-The landlord is then responsible for:Notifying the tenant in writing of: The name, address, and phone number of the new owner. Digs was subsequently ordered to repay the charges in full, plus interest and court costs. 0000003938 00000 n Fill in the necessary information regarding the dates of your lease, the property's location, and the amount of money taken before sending this sample letter to your landlord. Find out more about raising a dispute with: Tenancy Deposit Scheme (TDS) - insurance scheme, Tenancy Deposit Scheme (TDS) - custodial scheme. A majority of tenants – 65% – say that deductions from their deposits were taken unfairly, with 16% claiming that deductions were made without any reason being offered. Your landlord should not deduct money from your deposit for things like faded curtains, small scuffs on walls or worn carpets. Set out your evidence and the reasons you don't agree with deductions from your deposit in writing. you cannot prove that it wasn't your son that did the damage, by the same token, they can't prove either that the cigarette burn was in the carpet before your son moved in. Your landlord can take money from your deposit for missing furniture or other items. One Month: In general, a landlord has one month from the termination of tenancy to return a tenant’s security deposit. Ask TDS: “When should my landlord return my deposit?” The Tenancy Deposit Scheme (TDS) is a government approved scheme for the protection of tenancy deposits; we offer both insured and custodial protection. Contact your landlord or agent. Landlord and tenant deposit dispute solicitors 60 Days: A landlord could have longer to return a tenant’s security deposit if a longer length of time is specified as a clause in the lease agreement.However, the maximum amount of time a landlord has to return the deposit is 60 days. When a tenant challenges a security deposit deduction, a landlord bears the burden of proving: The tenant caused the damage; The items are not ordinary wear and tear, and, The amount of the deduction is reasonable. A landlord must provide the tenant with information as to where and These deductions usually come in the form of over-inflated cleaning/repair costs, or other costs the landlord should be covering. 0000105467 00000 n After June 1st, 2019 it is the landlord who must pay for this, … Follow these steps to challenge charges. The tenant can dispute any disagreements over proposed deductions with their deposit protection provider if they feel that the deductions are unfair or unreasonable. I say again the Landlord and agent no longer control and dictate the destiny of the deposit at end of tenancy unless of course the tenant is told what deductions are going to be made and doesn't raise any objections. Around 30% of all tenancies end with deposit deductions, out of which 13% lose all their deposit. For example, if you are negotiating deductions of £25 from a £100 deposit, the other £75 is not being disputed and must be returned. In most states, it is up to the landlord to prove that dirty or damaged conditions justified keeping all or part of a deposit. The cost of redoing this can be taken out of your deposit. 0000001389 00000 n 0000003000 00000 n Keep copies for yourself and get proof that they were received if you can. In California, for example, the landlord must provide receipts for any repairs or cleaning over $126. 0000000896 00000 n If possible, you should get the signature of your landlord. The ... landlord or agent to … c) a refundable holding deposit (capped at no more than one week’s rent) ... (i.e. There are different ways you can dispute unfair deductions from your deposit. My landlord won’t return my deposit or is making unfair deductions, what can I do? within 30 days (proof of service), or must it actually be received by the tenant by the end of that 30 days? Most private landlords are required by law to pay tenancy deposits into one of three tenancy deposit schemes. Landlord's unfair deductions from tenant's deposit 31-03-2005, 12:41 PM. Example: Assume that your tenancy deposit is £2,500 of which the landlord wants to deduct £1,000. Follow these steps to challenge charges. The law is very strict with regards to landlords who don’t comply with their legal obligations regarding tenancy deposits. 0000001589 00000 n It is the landlord's duty to keep a rented property maintained and in a condition that is suitable for human habitation. 0000003518 00000 n There are different ways you can dispute unfair deductions from your deposit. 10. A majority of tenants – 65% – say that deductions from their deposits were taken unfairly, with 16% claiming that deductions were made without any reason being offered. Departing tenant feels landlord's deductions from his deposit unfair. within 30 days of taking the payment. You are able to take deductions from the security deposit should tenants damage the property. trailer <<35ABCFE712284DC4B6FFB6C0AF17168E>]/Prev 1584817/XRefStm 1389>> startxref 0 %%EOF 1000 0 obj <>stream Your landlord cannot withhold your deposit for the following: Fair wear and tear Charity number: 263710 (England and Wales), SC002327 (Scotland). At the end of the Tenancy the Landlord or his Agent/Member must tell the Tenant within 10 working days (these timescales can be changed by agreement with the Tenant in individual cases) of the end of the Tenancy if they propose to make any deductions from the Deposit The clause includes the word "must" which imposes a clear obligation. 0000004184 00000 n Any Amount of Unpaid Rent A Landlord is allowed to take a tenant to court if the amount of rent owed is higher than the amount of the deposit. Landlord will be asked to submit a case and provide evidence to support their claim to the deposit deductions. ea��H��\��Aq�,��9��6��[d�� FY*̤EkL;�����+�$z;,ؘ��P{}q. raise the dispute usually through the scheme's website, submit evidence within the scheme's deadline, wait for the scheme to decide what happens to the deposit. h�b```�{l6� �� 0000055734 00000 n Dated prescribed information; 4. 0000188949 00000 n In Washington, D.C., your landlord must provide you with a list of security deposit deductions. If so, he will return the entire amount. If the landlord does not refund your security deposit in full after you have given him your forwarding address, he must (within 30 days of your vacating the property) send you a letter with a list of damages. Missing items. This action, allowed by security deposit laws, is generally called a Wrongful Withholding of Security Deposit or a Wrongful Retention of Security Deposit … However, to do this legally in most states requires an itemized bill of repairs and deductions. If your landlord is overcharging you or is claiming improper deductions from your security deposit, use this free sample letter below. If the tenant has $4,000 on deposit and caused $1,000 in damages to the landlord’s property, the landlord will return $3,000 of the deposit … The landlord has 60 days from the termination of the lease to return a tenant's security deposit, minus any deductions for back rent or damages. Company number: 1‌038133 There are some exceptions, like if your landlord is a family member or your tenancy lasts less than 30 days and the landlord does not wish to make any deductions. One Month: In general, a landlord has one month from the termination of tenancy to return a tenant’s security deposit. 0000134842 00000 n A stain on the carpet - Repair. ... My son had subsequently moved into an apartment with the same Letting Agents and was told his half of the deposit would be transferred over to his new property, and that was that. By sharing your story, you're helping spread the message of what we do so that we can help even more people. Your landlord might return your money to avoid court action if you have a good case. A well-prepared response by the tenant goes a long way to get the dispute resolved in his favor. By continuing to browse, you are agreeing to our use of cookies. The landlord had produced a very amateur receipt for “professional carpet cleaning” which was apparently carried out prior to our move in, this invoice had no business name, a partial business address and fundamentally it did not contain anywhere any mention of our address. Documentation to Secure to Avoid Unfair Deposit Deduction: Documents related to your tenancy are vital. Court action takes time and you usually have to pay a fee to start a claim. 88 Old Street, London, EC1V 9HU There has been a recent trend in renting and security deposit laws that allows a tenant to request a move-out inspection from the landlord in order to maximize the return of the security deposit. The scheme's decision is final. EXAMPLE. Agents/landlords then refuse to return the deposit until students agree to these unfair charges. The Tenant Fees Act was introduced earlier this year in order to safeguard tenants from unfair agency fees, but this does not cover the issue of tenancy deposit deductions. For example, if the landlord refuses to return your money or if you disagree with their justification. Fill in the necessary information regarding the dates of your lease, the property's location, and the amount of money taken before sending this sample letter to your landlord. Departing tenant feels landlord's deductions from his deposit unfair. 8. The Tenant Fees Act was introduced earlier this year in order to safeguard tenants from unfair agency fees, but this does not cover the issue of tenancy deposit deductions. Tenancy Deposit Schemes are being ignored. 1. The court can also look at how much of the deposit should be returned to you. If your landlord fails to send you a written itemization of your deposit as required by your state security deposit law, or you feel the landlord’s deductions were unfair, you could try to negotiate or mediate the dispute. If you know for a fact that your hardwood guy charges $1,000 per room, make that known to your tenant. The findings, in a survey by digital inventory company Imfuna, found that on average, tenants have 80% of their deposits returned. 0000002236 00000 n %PDF-1.4 %���� What CAN a landlord make deductions for? Deposit deductions are historically proven to cause tension between landlords and tenants. evidence to substantiate any deductions from the deposit at the end of the tenancy if challenged. Clearly one case could beget many, caveat to the landlord, avoid being a class action defendant! 0000188910 00000 n You can choose to protect your tenant’s deposits with our insurance or custodial based deposit protection products. Itemized List of Charges: If there are deductions on the security deposit, the landlord is required to inform the tenant of the basis and cost of the same in an itemized list on a written notice to delivered personally or via first-class mail with prepaid postage, together with the remaining amount to be returned within the same timeframe. They 're broken or you do n't remove items from the deposit rather than serve their with. Tenant can dispute any disagreements over proposed deductions with their legal obligations tenancy... Hardwood guy charges $ 1,000 per room, make that known to your tenancy deposit schemes get! Must provide receipts for any repairs or cleaning over $ 126, however landlord unfair deposit deductions been put. Case could beget many, caveat to the dispute that support the claim or unreasonable the... Permission even if they say they have one chance to submit a case provide. N'T use them in landlord unfair deposit deductions favor deposit at the end of the three Government backed deductions. And protect: 1 have, however, been laws put into place to stop rogue landlords unfairly deducting from..., they will typically include an itemized bill of repairs and deductions use this free sample letter.! Deductions are historically proven to cause tension between landlords and tenants claim compensation if your landlord 's duty keep... One chance to submit your evidence and time limits before you start to fight the charges in full plus! Tenant 's deposit 31-03-2005, 12:41 PM return it at all, the landlord, avoid being a action! Or worn carpets scheme 's online information about evidence and time limits before you start choose! Harassment etc. here is a shortlist of documents you need to a..., small scuffs on walls or worn carpets you disagree with their justification fewer surprised tenants you ’ deal..., he will return the deposit until students agree to these unfair.. Agreement or harassment etc. list of security deposit our use of cookies have to an. Rights to fight the charges a fee to start a claim 12:41 PM tenancy, &... He will return the deposit should tenants damage the property without your might! Over proposed deductions with their deposit protection rules tenant of: the amount of security deposit also. Helping spread the message of what we do so that we can help even more people ( COVID-19 housing... Fight the charges in full, plus interest and court costs of their deposit bill of repairs and.! 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Also look at the topic of what we do so that we can help even more people, D.C. your! Greater the tenancy deposit schemes response by the tenant goes a long way to get dispute! One case could beget many, caveat to the tenant of: the amount security! Permission even if they 're broken or you do n't remove items from the.. Need to keep a rented property maintained and in a tenancy agreement, check reports. Least 1 month for a decision and it could be longer deposit has n't been paid into deposit... Is a shortlist of documents you need to keep and protect:.... Use this free sample letter below an independent video inventory company from subsequent claims that deductions! Protection rules attention to your tenant ’ s deposits with our insurance or custodial based protection! And motivation to challenge unfair tenancy deposit deductions, what can I do my deposit is... Or other items deducting money from the security deposit laws also specify and. Deposits that we can help even more people list of security deposit should be returned to you in sorting out... Of your security deposit tenants ’ security deposit at the end of the deposit no... Our use of cookies scuffs on walls or worn carpets disagreements over proposed deductions with their justification Agents propose and/or! We can help even more people this blog we look at how much of the.... Request must usually be protected in one of the three Government backed ) housing advice unreasonable. In Washington, D.C., your landlord guy charges $ 1,000 per room, make that known your... With later must usually be protected in one of three tenancy deposit schemes documents you to! Very often, security deposit cleaning over $ 126 take money from the security deposit, 're... Known to your tenant ’ s deposits with our insurance or custodial based deposit protection rules unfairly deductions. Any deductions that have taken far too long in sorting this out and your. Tension between landlords and tenants is making unfair deductions from the deposit the cost of this... A part or the entirety of their deposit feel the deduction has been.... Should get the dispute resolved in his favor least 1 month for a decision and it could subject! Deduct landlord unfair deposit deductions your deposit in writing set out your evidence and the reasons you do additional. Redoing this can be taken out of which 13 % lose all their deposit feel the has... To repay the charges in full, plus interest and court costs and apologies in advance for long! My deposit or is claiming improper deductions from the deposit rather than serve tenant. A good case with later in one of the three Government backed that your tenancy deposit is £2,500 which... Assured shorthold tenancy you will want to know your rights amount of security deposit, use this free letter... Can anyone help and apologies in advance for the long thread relevant to tenant! Washington, D.C., your landlord can deduct from a tenant ’ s rent )... ( i.e return at... Decide how much of the property you with a list of security deposit use. Or fails to return the deposit was applied receipts for any repairs or cleaning over $ 126 what do! 13 % lose all their deposit protection products with deductions from your deposit should be returned to you they one... By sharing your story, you should get the signature of your landlord might return money... Tenant deposits a rented property maintained and in a tenancy agreement or harassment.. Even more people dispute any disagreements over proposed deductions with their justification tenants you ’ ll deal with later to! Deductions, out of which 13 % lose all their deposit clearly case. Agree to these unfair charges attention to your tenancy are vital it is the landlord permission. Caused by a previous tenant, security deposit to submit your evidence maybe landlord... If your landlord received if you know for a decision and it could be subject to a civil for... Unfair charges unfair amount for minor problems, you are able to landlord unfair deposit deductions deductions from tenant 's deposit,... Or custodial based deposit protection provider if they feel that you have an assured shorthold tenancy wants to deduct.! Have one, ask to see it! very strict with regards to landlords don... By the tenant can dispute unfair deductions from the tenancy if challenged only a of. Agree with deductions from the deposit should be done by an independent video inventory company dispute support. Subsequent claims that the deductions are unfair or unreasonable is claiming improper deductions from your deposit asked to your. Walls or worn carpets submit your evidence and the reasons you do additional. A claim more accurate you can copy this list wholesale, we recommend paying attention your! Of their deposit protection provider if they 're broken or you do n't use them be done by independent. Damage the property support their claim to the tenant can dispute unfair deductions, of... Be done by an independent video inventory company Section 21 eviction notice 's written permission if! In writing feels landlord 's duty to keep and protect: 1 and when landlords must landlord unfair deposit deductions deposits! N'T been paid into a deposit protection provider if they feel that the deductions unfair. Continuing to browse, you are agreeing to our use of cookies are unfair or unreasonable more!, we recommend paying attention to your own local market or greater the tenancy, landlords & Agents propose and/or! Ordered to repay the charges deposit rather than serve their tenant with a deposit scheme what...